Related skills
salesforce tableau marketo dynamics pardot📋 Description
- Own top advisory relationships with global strategic customers.
- Drive ROI through adoption and rapid deployment of 6sense.
- Develop and execute strategic account plans and QBRs.
- Forecast risk and sustain renewal and growth with the AE.
- Collaborate with cross-functional teams to reduce churn.
- Champion customer feedback to inform product roadmap.
🎯 Requirements
- 10+ years in Customer Success, Account Mgmt, or consulting (SaaS).
- 3+ years in high-touch Strategic/Enterprise CS with targets.
- Experience with global 1000 Enterprise customers and multi-stakeholder programs.
- Experience advising CxOs on SaaS adoption and ROI.
- Familiarity with Marketing Automation and CRM stacks (Salesforce, Dynamics).
- Strong analytical and communications skills.
- BA/BS required; Master’s degree preferred.
- Willing to travel ~30% to customer sites.
🎁 Benefits
- Health, life, and disability insurance.
- Paid parental leave, PTO, and holidays.
- Quarterly self-care days off.
- Stock options and 401K match.
- Equipment and support for home or office work.
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