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crm customer success salesforce email marketing ai📋 Description
- Proactive, high-touch strategic consulting for upper mid-market customers.
- Meet biweekly with customers to drive progress toward goals.
- Build executive relationships to align stakeholders and drive growth.
- Increase email and SMS revenue for customers via Klaviyo.
- Advocate for customers internally; drive cross-functional solutions.
- Transform workflows by leveraging AI to build smarter systems.
🎯 Requirements
- 5+ years in mid-market or enterprise account management.
- Strong program management from scoping to implementation.
- Trusted advisor prioritizing initiatives with data.
- Creative problem-solving for customers and end users.
- Excellent organizational and project management skills.
- Experience with Salesforce or Gainsight CRM and email/e-commerce platforms.
🎁 Benefits
- Generous benefits and comprehensive wellbeing package.
- Inclusive culture; supported from day one.
- Career growth and learning opportunities.
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