Provide proactive, high-touch strategic consulting to upper Mid-market customers.
Manage ~40 customers; align with stakeholders on goals and challenges.
Meet biweekly to drive progress and provide campaign analyses.
Build executive relationships to drive stakeholder alignment and growth.
Increase email and SMS revenue; drive growth for largest accounts.
Transform workflows by embedding AI for smarter systems.

🎯 Requirements

5+ years in mid-market or enterprise account management.
Strong program management from scoping to implementation.
Trusted advisor; leverage data to guide initiatives.
Creative problem-solving for customers and end users.
Experience with Salesforce or Gainsight and email/E‑commerce platforms.
Familiar with AI tools; eager to learn and adapt.

🎁 Benefits

Generous benefits package.
Collaborative, inclusive culture.
Opportunity to work with AI-driven workflows.

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