Related skills
cloud devops saas it monitoring roi modeling📋 Description
- Build executive-level trusted advisor relationships with IT, Engineering and Support.
- Demonstrates PagerDuty product knowledge by aligning to customer priorities.
- Guide customers on process, people and change management to drive adoption.
- Proactively identify risks to customer goals and coordinate with sales to mitigate.
- Produce and execute an adoption path from current state to future state with timeline.
- Lead cross-functional post-sales team delivering a seamless customer experience.
🎯 Requirements
- 5-10 years relevant industry experience.
- Experience building ROI models.
- Working knowledge of SaaS business models.
- Strong knowledge of PagerDuty product and features.
- Understanding of IT enterprise architecture, DevOps principles and modern IT monitoring.
- Ability to travel to client sites as needed.
🎁 Benefits
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
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