Related skills
account management machine learning project management change management executive communication📋 Description
- Deploy and drive adoption and value realization in the TMT vertical.
- Serve as the primary customer contact with Sales, PS, and Partners.
- Protect the base; drive renewals and growth opportunities.
- Act as trusted advisor through the customer lifecycle.
- Identify expansion opportunities within accounts.
- Connect customers to Product, Support, Community, and Sales as needed.
🎯 Requirements
- 10+ years in account management, consulting, or client services.
- Customer-first mentality
- Extreme ownership mentality
- Ability to work with urgency and stay calm under pressure
- Comfortable presenting to customer executives and stakeholders
- Strong project and program management experience
🎁 Benefits
- Travel up to 25% within region.
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