Related skills
product management customer success relationship management saas unqork📋 Description
- Establish and nurture relationships with customer stakeholders at all levels.
- Partner with customers, internal teams, and SIs to deliver applications.
- Educate customers about Unqork and new features regularly.
- Develop and execute customer success strategies aligned with goals.
- Track renewals and manage cross-functional teams as needed.
- Use health metrics to monitor usage and drive success strategy.
🎯 Requirements
- 7+ years in a customer-facing SaaS role (CS, Consulting, Implementation, Sales).
- Proven client relationship management, technical delivery, and product management experience.
- Track record of building C-level relationships is a plus.
- Technical aptitude and desire to master Unqork; LCNC platform experience is a plus.
- Strategic thinker with clear customer success plans and tactical steps.
- Exceptional communication, organizational, and presentation skills; strong collaboration.
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