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cloud aws ai customer experience pre-sales📋 Description
- Be SME in AWS and Amazon Connect for customers.
- Architect integrated AWS/ISV solutions (Verint, PEGA, Salesforce).
- Design customer-driven, innovative AWS-based solutions.
- Lead technical discovery during the sales cycle.
- Deliver immersive demos of Cloud, AI, and CX tools.
- Collaborate with Product/Services to identify trends in customer needs.
🎯 Requirements
- 3+ years in customer-facing pre-sales/solutions design.
- 3+ years Amazon Connect and AWS expertise.
- 7+ years IT or application development experience.
- Relevant AWS certifications or accreditations.
- Ability to translate technical concepts into business value.
- Excellent communication across audiences.
🎁 Benefits
- Medical, dental, vision benefits.
- Tax-advantaged health care accounts.
- Financial and income protection benefits.
- PTO and wellness time off.
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