Related skills
communication fintech customer service ecommerce microsoft office📋 Description
\n- \n
- Provide high quality services to VIP customers via multiple channels \n
- End-to-end resolution of operational issues \n
- Work closely with sales to understand customer profiles \n
- Maintain high customer satisfaction while complying with policy/regulations \n
- Identify risks for major complaints and escalate \n
🎯 Requirements
\n- \n
- 3+ years in a customer-facing role at an international company \n
- Bachelor’s degree and English CET-4 \n
- General knowledge of computers and Microsoft Office \n
- Experience with fintech, banking, or eCommerce is a strong plus \n
🎁 Benefits
\n- \n
- Diverse and inclusive workplace \n
- Growth and learning opportunities \n
- Collaborative, customer-focused culture \n
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