Related skills
communication fintech customer service microsoft office e-commerce📋 Description
- Provide high quality services to VIP customers via different channels
- Responsible for end-to-end resolution efficiency of operational issues
- Work closely with sales team and understand customer profiles
- Maintain high customer satisfaction while complying with policies
- Identify potential risks for major complaints and escalate
🎯 Requirements
- 3 years + proven experience in a customer facing role from international company
- Bachelor’s degree and English CET-4
- General knowledge of computers and Microsoft Office applications
- Experience with fintech, banking, or eComs industry is a strong plus
🎁 Benefits
- Inclusive workplace and equal opportunity employer
- Global team with colleagues worldwide
- Continuous improvement and high standards
- Learn and grow as professionals and people
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!