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billing accounting customer service reconciliation collections📋 Description
- Researches and resolves billing inquiries for premiums, deductions, and commissions.
- Maintains billing records; issues cancellations, reinstatements, and revised bills.
- Reconciles daily cash activity and investigates discrepancies.
- Investigates NSF checks and takes action.
- Sends collection letters; resolves audit and premium disputes.
- Rotates daily/monthly duties, including mail processing and lockbox tasks.
🎯 Requirements
- High school diploma or equivalent; 1 year accounting or billing experience preferred.
- Excellent verbal and written communication; strong customer service.
- Strong attention to detail; meet monthly and annual deadlines.
- Ability to work with billing staff, other departments, customers, and agents.
- Proficient in debits/credits and daily/monthly balancing.
- Flexible, self-directed; able to handle changing priorities.
🎁 Benefits
- Health, dental, and vision insurance options
- Life Insurance/AD&D and Dependent Life Insurance options
- Short-term and Long-term Disability
- Health Savings Account with employer match
- 401(k) retirement plan with match
- 4 weeks PTO and 11 paid holidays
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