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crm compliance german english brokerage📋 Description
- Develop and maintain long-term relationships with clients across the German market.
- Plan and conduct structured client meetings to understand objectives and deliver updates.
- Ensure client satisfaction and retention with professional, supportive relationships.
- Act in clients' best interests; respond promptly and uphold service standards.
- Foster positive client experiences, leading to feedback and reviews.
- Maintain understanding of Capital's product, platform, and marketing, and communicate to clients.
🎯 Requirements
- Native German; strong written and spoken English.
- Experience managing clients in financial services (CFDs, FX, brokerage, wealth mgmt).
- Strong problem-solving and conflict resolution.
- Proven ability to manage a portfolio with discipline; prioritize demands.
- Client-centred mindset and commitment to service excellence.
- High reliability, integrity, and professional conduct.
🎁 Benefits
- Competitive salary that rewards skills and value.
- Work-Life Harmony: life outside work matters (#LI-Hybrid).
- Generous time off with annual leave to recharge.
- Employee Referral Program: reward for referrals.
- Comprehensive Health & Pension Benefits: insurance and pensions.
- Workation Wonderland: 30 extra days to work remotely worldwide.
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