Related skills
analytics networking project management customer relationship management sdn๐ Description
- Premier Success Manager leads high-touch engagement with Extremeโs Premier customers.
- Own post-sales lifecycle: onboarding, adoption, expansion, renewal.
- Coordinate with Sales, GTAC, Professional Services, Cloud, and Support.
- Provide proactive updates and quarterly reviews for accounts.
๐ฏ Requirements
- BS in CS/EE/Telecom or equivalent experience.
- 10+ years in telecom or network operations.
- 5 years in customer support in data/process environments.
- 5 years of people management/leadership.
- Strong project management and cross-functional collaboration.
- English proficiency; additional languages a plus.
๐ Benefits
- Inclusion-focused culture and diverse, inclusive environment.
- Collaborative global team with growth opportunities.
- Training and development support.
- Travel and flexible work options for events and deployments.
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