Related skills
lms analytics saas zendesk instructional design📋 Description
- Build onboarding programs for post-sales roles.
- Create role-based learning journeys to accelerate ramp time.
- Develop enablement programs tied to rapid product releases.
- Design assessments and readiness checkpoints.
- Partner with Solutions, Product, Support, Education teams.
- Create dashboards to track enablement impact.
🎯 Requirements
- 5+ years in post-sales enablement or instructional design (B2B SaaS).
- Direct experience building enablement programs for post-sales teams.
- Exceptional communication, presentation, and storytelling skills.
- Self-starter with agility; manage multiple projects in a fast-paced startup.
- Analytical mindset; tie initiatives to TTV, NRR, CSAT metrics.
- Bonus: experience in Procurement, Fintech, or ERP.
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