Related skills
customer service pos systems credit card terminals scanners positouch📋 Description
- Provide technical support for Positouch POS systems and credit card terminals.
- Diagnose, troubleshoot, and resolve customer issues via multiple channels.
- Maintain high standards of customer service and merchant satisfaction.
- Collaborate with internal teams to improve terminal performance.
- Help enhance system reliability and merchant experience.
🎯 Requirements
- High school diploma or equivalent.
- 2+ years of technical support/troubleshooting experience.
- Experience with credit card terminals, POS equipment, registers, touch screens, and scanners.
- Excellent listening, written, and verbal communication skills.
- Strong problem-solving skills with attention to detail.
- Ability to handle multiple tasks in a fast-paced call center.
🎁 Benefits
- Flexible work hours to support 24/7 call center needs.
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