Portfolio Customer Success Manager (Japanese & Korean speaking)
Related skills
crm salesforce saas marketing automation veeva📋 Description
- Role: Portfolio Customer Success Manager for eWizard SaaS.
- Act as trusted advisor guiding clients through digital transformation.
- Drive adoption, satisfaction, and long-term value.
- Coordinate with delivery, product, support, and account teams.
- Identify new opportunities and assist Sales during scoping.
- Lead onboarding and post-onboarding support.
🎯 Requirements
- Location: APAC region
- Native/fluent in Japanese and English
- Korean language a strong advantage
- CS or Account Mgmt in B2B SaaS
- Strong client engagement and relationships
- Cross-functional project management
🎁 Benefits
- Competitive compensation and career development
- Paid time off: 18 days (20 after 2 years)
- Medical insurance
- English courses
- Professional development
- Work from home option
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