Policy + External Affairs Communications Lead

📋 Description

• Lead policy and external affairs communications to empower customers and sellers.
• Partner with Policy, Legal, Risk, and other teams to shape external narratives.
• Ensure policy positions are reflected in external communications, especially in high-visibility moments.
• Advance policy positions through engagement across media, digital platforms, and key forums.
• Build and manage external engagement strategies: media, op-eds, editorial boards, industry dialogues.
• Ensure Block's voice in policy conversations is clear, consistent, and trusted.
• Translate complex regulatory issues into simple, durable narratives for external audiences.

🎯 Requirements

• Strategic storyteller with policy communications or public affairs background in tech or regulated environments.
• Builder mindset; rebuild tools, workflows, and playbooks in a modern communications function.
• We welcome non-traditional candidates with strong judgment for high-stakes external situations.
• Translate policy topics into clear language; operate across product, engineering, legal, and business teams.
• Excellent writing; experience engaging external stakeholders; proactive in shaping narratives.

🎁 Benefits

• Remote work options and inclusive workplace.
• Medical insurance.
• Flexible time off.
• Retirement savings plans.
• Modern family planning resources.
• Inclusive accommodations for disabled applicants.