At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact.Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives.To learn more about PointClickCare, check outLife at PointClickCareand connect with us onGlassdoorandLinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

About the Team

We are looking for a proactive and adaptable

Administrative Assistant to join our team on a 12-month contract. This role is designed to provide crucial support to our Executive Assistant Team, helping to manage increasing workloads and ensure seamless business operations.

About the Role

Reporting directly to the

Executive Assistant Team Lead, the

Administrative Assistant will play a key role in supporting the Executive Assistants who support PointClickCare’s

Senior Leadership Team. This is an excellent opportunity to contribute to a dynamic and fast-paced environment, alleviate workflow bottlenecks during peak periods, and assist with event and meeting coordination.

Key Responsibilities:

Administrative & Overflow Support: Provide direct assistance to Executive Assistants by managing administrative tasks such as meeting preparation, expense report processing, and handling overflow tasks during busy periods or critical business events.

Calendar, Travel, & Expense Management: Assist with scheduling, travel arrangements, and expense reporting, particularly during peak times, ensuring timely and accurate bookings, submissions, and support for both new and outstanding reports.

Project & Event Coordination: Support the planning and execution of high-priority projects and events, both onsite and offsite, including venue booking, catering arrangements, IT support, and other logistical needs.

Ad-Hoc Research & Resource Allocation: Conduct research on various topics, summarize findings, and work closely with the Manager of Administrative Support Services to allocate resources effectively across the team based on workload demands.

Collaboration, Communication, & Project Tracking: Work with Executive Assistants to understand their needs, provide support to optimize workload distribution, and assist in tracking departmental project milestones and deadlines.

Project Tracking: Provide administrative assistance for various departmental projects, and support the Manager, Administrative Support Services in tracking milestones, coordinating resources, and ensuring project deadlines are met.

Your Key Strengths:

Proven experience as an Administrative Assistant or in a similar support role, with strong organizational skills and the ability to handle multiple tasks and prioritize work in a fast-paced environment.

High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office productivity tools such as AI, Microsoft Copilot and/or SharePoint experience would be an asset

Strong problem-solving skills with a proactive approach to identifying needs and offering support, coupled with the ability to work independently and as part of a team to ensure smooth operations

Resourceful, adaptable, and flexible in handling shifting priorities, with the ability to manage multiple tasks and responsibilities while being highly organized and detail-oriented

Excellent verbal and written communication skills, with the ability to interact professionally with executives and stakeholders

Additional Information

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#LI-Hybrid

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance withLever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

Compensation

At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $27-30/hr, overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Administrative Assistant, 1 year contract

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