Interact with customers via chat, email, and phone to deliver a great Pleo experience.
Troubleshoot and resolve product issues; escalate when needed.
Provide feedback to cross-functional teams on product insights.
Contribute to knowledge base for team growth.

🎯 Requirements

High-touch support on live chat, email, and phone.
Analytical, persistent problem-solving mindset.
Explain complex problems in simple terms.
Tech-savvy, resilient, and curious.
Experience with Freshworks, Intercom, or Zendesk.
English plus another European language (German/Swedish/Spanish).

🎁 Benefits

Your own Pleo card (no out-of-pocket spending)
Lunch allowance or catered meals
Comprehensive private healthcare
25 days of holiday plus public holidays
Hybrid working options
Optional 5 extra holidays via salary sacrifice

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