Related skills
slack hubspot notion vitally📋 Description
- Own a portfolio of customers to drive adoption and measurable outcomes.
- Align customer objectives with product capabilities and KPIs.
- Use health scores and adoption metrics to prevent churn.
- Communicate upcoming releases and updates to stakeholders.
- Share customer insights to inform product and operations.
- Collaborate with Product, Support and Implementation teams.
🎯 Requirements
- Proactive, goal-oriented with ability to self-manage.
- Strong consultative skills; trusted advisor to customers.
- Positive energy influencing customers and colleagues.
- Passion for helping others scale and grow customers.
- Excellent empathy and communication with customers.
- Data-driven; use metrics to set priorities.
🎁 Benefits
- Your own Pleo card
- Lunch provided in Lisbon, Copenhagen and London offices or monthly lunch allowance
- Private health insurance
- 25 days holiday plus public holidays
- Option to purchase 5 additional days of holiday via salary sacrifice
- Paid parental leave
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