Vendor Network Manager

Transactly is seeking a proactive and detail-oriented Vendor Network Manager to lead the growth, performance, and operations of our nationwide marketplace of trusted home service providers. This role ensures our vendors are successfully onboarded, managed, and utilized while maintaining strong communication, contract compliance, and exceptional service standards.

Key Responsibilities

Vendor Onboarding & Expansion

• Lead the onboarding and setup process for new partners, ensuring all documentation, credentials, and integrations are complete and accurate.
• Identify, vet, and onboard new partners to expand Transactly’s nationwide footprint across key service categories (e.g., broadband,, warranty, home maintenance, and moving).
• Collaborate with internal teams to ensure partner offerings are properly represented and optimized within the Connect platform.
• Identify additional opportunities for compensation from existing and new vendors.

Vendor Relationship Management

• Serve as the primary point of contact for all Connect partners, managing day-to-day communication and ensuring timely, professional support.
• Build and maintain strong, long-term relationships with partners to drive engagement, performance, and satisfaction.
• Manage and resolve partner disputes, including commission discrepancies, compliance concerns, and service issues.
• Oversee the collection and reconciliation of vendor commissions per agreement.

Audit & Compliance

• Complete all audit requests from partners and internal stakeholders promptly and accurately.
• Maintain compliance with all provider contracts, ensuring all partners adhere to agreed-upon terms, performance metrics, and service standards.
• Keep organized records of partner agreements, performance reports, and financial documentation in accordance with Transactly policies.

Product & Data Management

• Maintain and update the Connect product and service library, ensuring all offerings, pricing, and availability are accurate and current.
• Work cross-functionally with marketing, operations, and product teams to enhance partner visibility and ensure the Connect marketplace remains competitive and user-friendly.

Qualifications

• 3+ years of experience in partner management, vendor relations, or business development — ideally within real estate, home services, or technology platforms.
• Strong interpersonal and communication skills with a collaborative, customer-service approach.
• Excellent organizational and problem-solving abilities, with keen attention to detail.
• Experience managing contracts, financial reconciliations, commissions, or audits preferred.
• Proficiency with Hubspot is a plus.
• Ability to thrive in a fast-paced, growth-oriented environment.