Product Support Specialist

Added
9 days ago
Type
Full time
Salary
Salary not provided

Related skills

css html saas sql apis

๐Ÿ“‹ Description

  • Provide expert assistance as the primary customer contact.
  • Diagnose, replicate, and resolve product issues with engineering.
  • Educate customers and upskill them to use Pigment.
  • Collaborate with cross-functional teams to establish processes and efficiencies.
  • Ensure the roadmap aligns with customer needs.
  • Deliver outstanding service and a great customer experience.

๐ŸŽฏ Requirements

  • Can-do attitude; hands-on and proactive.
  • Excellent written and interpersonal skills.
  • Strong technical know-how; quick learner.
  • Independent, empathetic, accountable.
  • Solid PM skills; able to deliver on time.
  • Comfortable in a global, fast-paced international team.

๐ŸŽ Benefits

  • Competitive package
  • Stock options to share in Pigment's growth
  • Bike2work scheme for greener commuting
  • Flexible working hours
  • Annual offsite and offices in major cities
  • Remote-friendly environment
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest โ€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs โ†’