Troubleshoot physical security systems across access control, video, GSOC.
Manage tickets and escalations with follow-through and root-cause analysis.
Coordinate service requests and remediation with integrators and vendors.
Support GSOC workflows: access management, auditing, and system programming.
Partner with Networking/IT on VLANs, firewall policies, IP schemas, IoT.
Improve operational consistency across offices; document processes; pursue automation.

🎯 Requirements

Hands-on physical security infrastructure engineering and operations.
Troubleshoot complex security systems across access control, video, and GSOC.
Manage tickets/escalations with documentation and root-cause analysis.
Coordinate with security integrators/vendors for remediation.
Support GSOC workflows: access, auditing, and programming.
Collaborate with Networking/IT on VLANs, IP schemas, firewall policies, and Windows Server, and databases.

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