Related skills
customer service excel data entry microsoft office word๐ Description
- Place outbound patient refill calls and process refill requests.
- Answer, resolve, and triage inbound inquiries.
- Clarify prescription orders with pharmacist or clinician.
- Coordinate med refills and ensure correct days supply.
- Document work across systems and update databases.
- Support process improvements and enhance patient access to meds.
๐ฏ Requirements
- State-registered pharmacy technician (active).
- National certification (CPhT) preferred but not required.
- Willing to obtain required licensure within timeframe.
- 1+ years of pharmacy technician experience (required).
- Education: High school diploma or GED required.
- Experience with physicians/nurses or healthcare teams a plus.
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