Related skills
customer service cross-functional collaboration refillsπ Description
- Coordinate medication refills, including data entry and claim adjudication
- Place outbound refill calls and assist patients through the refill request
- Respond to and resolve inbound patient and provider inquiries
- Clarify prescription orders with pharmacists or clinical staff
- Maintain and update patient and prescription data in software systems
- Spot trends, advise improvements, and support process improvement initiatives
π― Requirements
- 3+ years pharmacy tech experience: refills, adjudication, clinical collaboration
- National certification (CPhT or equivalent) required
- Willingness to obtain LA or TX tech licenses after hire (costs covered)
π Benefits
- Medical, dental, and vision insurance from day one
- 401(k) with match, 4 weeks PTO, 10 paid holidays
- Paid parental leave, short-term disability, and professional development
- Access to employee resource groups and wellness programs
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