Pharmacy Technician (Refill Calls)

📋 Description

• Coordinate and process medication refills, including data entry and claim adjudication
• Place outbound refill calls and assist patients through the refill request
• Respond to and resolve inbound patient and provider inquiries
• Clarify prescription orders with pharmacists or clinical staff
• Maintain and update patient and prescription data in software systems
• Spot trends, recommend improvements, and support process improvement initiatives
• Partner with cross-functional teams to deliver a seamless patient experience
• Maintain confidentiality and uphold high-quality service standards

🎯 Requirements

• 3+ years of pharmacy tech experience: refills, adjudication, clinical work
• Active WA or OR Pharmacy Technician license
• National certification (CPhT or equivalent) required

🎁 Benefits

• Medical, dental, and vision insurance starting day one
• 401(k) with match; 4 weeks PTO; 10 paid holidays
• Paid parental leave; short-term disability; professional development
• Access to employee resource groups and wellness programs