Related skills
customer service excel data entry microsoft office pharmacy softwareπ Description
- Provide courteous, compassionate assistance to patients, providers, and staff.
- Make outbound patient refill calls and process refill requests promptly.
- Answer, resolve, and triage inbound inquiries.
- Clarify prescription orders with pharmacist or clinician as appropriate.
- Proactively coordinate medication refills and ensure correct days supply.
- Document work across systems and perform data entry in databases.
- Participate in process improvements and collaborate as a value-added partner.
π― Requirements
- State-registered Pharmacy Technician; national CPhT preferred.
- 1+ year Pharmacy Technician experience; 5-8 years preferred.
- High school diploma or GED.
- Licensed with a state board; CPhT nationally certified preferred.
- Proficient in Microsoft Office, esp. Excel and Word.
- Strong interpersonal and phone skills; quick learner for new programs.
- Excellent organizational skills and accurate data entry.
- Commitment to confidentiality and patient privacy.
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