Proactively grow the specialty pharmacy patient population via outbound calls to enroll patients.
Educate patients on Shields Specialty Pharmacy Program services.
Explain why Shields Partner Pharmacy is superior to other models.
Access patient EMR and review notes before outbound calls.
Identify meds requiring special storage/handling and necessary supplies.
Flexible shift times; potential Saturday work; PTCB/ExCPT certification in 6 months.

🎯 Requirements

Licensure: Nationally certified from PTCB or ExCPT preferred but not required.
Experience: 0-1 years as Pharmacy Technician or related.
Education: HS diploma or GED required; Bachelor's preferred.
Strong verbal communication and phone skills.
Proficient in Excel, Word, and Outlook.
Outbound call experience and customer service.

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