Provide integrated support to pharmacy staff and Shields liaisons with a hands-on approach.
Manage outbound patient refill calls and assist through the refill process.
Answer inbound pharmacy inquiries and triage accordingly.
Clarify prescriptions with pharmacists or clinicians as needed.
Coordinate refills, ensuring correct days supply and data entry.
Identify meds requiring special storage or hazardous/refrigerated handling.

🎯 Requirements

State-registered pharmacy tech; CPhT preferred but not required; licensure within timeframe.
1+ years required; 5-8 years preferred; clinic experience a plus.
High school diploma or GED required.
Strong interpersonal and phone skills; MS Office (Excel/Word) proficient.

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