Related skills
excel data entry microsoft office pharmacy word📋 Description
- Provide kind, courteous assistance to patients, providers, and pharmacy staff.
- Make outbound patient refill calls and process refill requests promptly.
- Answer and triage inbound inquiries.
- Clarify prescription orders with pharmacists/clinicians.
- Coordinate medication refills and ensure correct days supply.
- Handle claim adjudication, troubleshooting and reject codes.
🎯 Requirements
- Licensure: State-registered pharmacy technician; CPhT preferred but not required.
- Experience: 1+ years required; 5-8 years preferred.
- Education: High school diploma or GED required.
- Licensure timeline: Commit to obtaining required licensure within timeframe.
- Employment: Continued employment contingent on meeting requirements.
- Skills: Strong interpersonal/phone skills; proficient in Excel and Word.
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