Leads the Specialty Liaison team to deliver high-quality patient care.
Coaches and develops liaison team; embeds Shields culture at partner sites.
Provides ongoing performance coaching, training, and development to liaison teams.
Facilitates effective communication between liaison teams, Shields, pharmacy, and clinics.
Meets or exceeds site targets for clinic service, growth, and patient satisfaction.
Identifies improvement initiatives with health system partners to drive growth and efficiency.

🎯 Requirements

Bachelor's degree or equivalent work experience required.
Minimum 2 years supervisory/management experience preferred.
5 years in healthcare or pharmacy with patient and clinician contact.
National Certification as a CPhT (or equivalent) preferred.
Experience in retail/hospital/provider settings; outpatient clinic is a plus.
Strong communication skills; proficient in Microsoft Excel and Word.

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