Pharmacy Liaison

📋 Description

• Provide off-site medication management and patient care services.
• Handle prior authorizations, financial assistance, onboarding, and refills.
• Educate patients about hospital pharmacy services and care improvements.
• Resolve insurance issues and conduct benefit investigations including PAs.
• Document patient data in EMR (Therigy) and Shields tools; ensure adherence.
• Support process improvements; confidentiality and data privacy.

🎯 Requirements

• State-registered pharmacy technician; CPhT preferred but not required.
• Licensure must be obtained if required; ongoing compliance.
• 2-3 years of pharmacy technician experience required; 3-5 preferred.
• High School Diploma or GED required.
• Strong interpersonal/phone skills; MS Office (Excel/Word) proficiency.
• Ability to learn Therigy and Shields tools; highly organized.