Related skills
data management customer service process improvement pharmacy operations microsoft excel📋 Description
- Provide support to hospital pharmacy staff for SHS workflows and operations.
- Support SHS Pharmacy Liaisons in clinics to optimize workflows.
- Educate staff on how the specialty model serves patients and improves care.
- Clarify prescription orders with pharmacist or clinician as appropriate.
- Identify meds requiring special storage or handling (hazardous/refrigerated).
- Answer, resolve and triage inbound inquiries.
🎯 Requirements
- Nationally certified as a CPhT preferred; commit to obtain if needed.
- 3+ years experience or Bachelor's; 5-8 years as Pharmacy Tech preferred.
- Strong interpersonal and phone skills; proficient in Excel and Word.
- Highly organized; able to learn new programs and extract data.
- Traits: organized, integrity, detail-oriented, dependable, empathetic.
- Knowledge of transplant, hepatitis C, infectious disease, oncology a plus.
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