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crm lms analytics saas aiπ Description
- Expand footprint in existing accounts; identify new Ethos platform use cases.
- Develop strategic account plans with revenue growth targets and maps.
- Lead quarterly business reviews showing ROI and platform adoption.
- Identify cross-sell/upsell opportunities including AI simulations and analytics.
- Partner with Sales to convert pilots into enterprise-wide agreements.
- Own renewals and monitor account health and forecast.
π― Requirements
- 5+ years in pharma/biopharma account management.
- 3+ years managing enterprise accounts with renewals and revenue expansion.
- Deep knowledge of pharma commercial ops (sales force, medical affairs, launches, compliance).
- Proven ability to build executive-level relationships (VP/Director/C-suite).
- Strong understanding of SaaS business models, recurring revenue, and account health.
- Bachelor's degree in Business, Life Sciences, or related field.
π Benefits
- Subsidized health insurance, 401(k), life insurance, and a cell phone stipend.
- Remote-first culture with up to 10% travel for offsites.
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