Related skills
compliance customer service process optimization hris workday๐ Description
- Ticket Intake: Provide excellent HR inquiries support via the PSC inbox.
- Escalation: Escalate complex inquiries to SMEs.
- Process Optimization: Improve HR shared services efficiency and automation.
- Organizational Support: Facilitate New Hire Orientation and trainings.
- Compliance & Administration: I-9 verifications, background checks, data audits.
- Record Management: Update Workday and maintain accurate employee data.
๐ฏ Requirements
- 1+ year of HR experience.
- 2+ years customer service experience with prompt responses.
- Strong written and verbal communication; explain complex ideas clearly.
๐ Benefits
- Medical, dental, and vision insurance
- 11 paid holidays
- Paid sick time
- Paid parental leave
- 401(k) plan participation
- Life and disability insurance
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