Patient Services Representative II - Front Desk - Atlanta, GA

📋 Description

• Act as initial point of contact for patients; manage registration and appointment scheduling.
• Efficiently triage and route clinical calls to appropriate healthcare professionals.
• Assist patients with completing forms and resolving questions.
• Maintain a clean, organized reception area reflecting professionalism.
• Input referral data and organize medical records for timely access.
• Demonstrate dependable attendance to support patient care.

🎯 Requirements

• High school diploma or equivalent required.
• 1-3 years in customer service (call center, healthcare, or retail).
• Proficient in requesting and processing patient payments at service time.
• Skilled in navigating multiple computer systems simultaneously.
• Advanced proficiency in Microsoft Office Suite.