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crm salesforce negotiation renewals accountmanagement📋 Description
- Manage renewals for assigned customers, ensuring on-time contracts.
- Proactively engage customers on renewal terms and upsell opportunities.
- Address customer concerns related to renewals with focus on retention.
- Collaborate with account teams to prepare renewal or termination docs.
- Validate and update contact information and secure required signatures.
- Maintain detailed records of all renewal activities and docs.
🎯 Requirements
- Experience in account management, customer success, or a similar field.
- Strong communication, negotiation, and problem-solving skills.
- Familiarity with CRM systems like Salesforce.
🎁 Benefits
- Hybrid model with Manila office
- Work from home setup with MFA and 100 Mbps internet
- 5 core company values guide decisions
- Monthly All Hands meetings
- Leadership exposure via AMAs
- Learning and development opportunities
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