Related skills
forecasting customer success salesforce renewals leadership📋 Description
- Lead a high-performing Renewals team to exceed renewal, retention, and expansion goals.
- Execute RM strategies to boost retention and product utilization.
- Analyze metrics to inform onboarding, training, and mentoring.
- Assist customer calls; provide growth feedback; share themes with leadership.
- Identify continuous improvement opportunities for customers.
- Lead one-on-one meetings focused on accountability and results.
🎯 Requirements
- Experience with global stakeholders/teams, preferably US.
- At least 4 years in Sales or Customer Success in recurring revenue.
- 2+ years leading a team with growth and results.
- Growth mindset and clear, consistent communication.
- Influences cross-functional teams and senior leadership without authority.
- Data-driven decision making and creative problem solving.
🎁 Benefits
- Hybrid Manila model with in-office flexibility.
- Salary PHP 95K–125K/mo with PHP 35K target.
- HMO coverage for 1 dependent.
- 15 paid leave days, credited upfront.
- Fixed schedule Mon-Fri 10pm-7am Manila.
- Learning & development programs and growth opportunities.
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