Payroll Specialist Lead - Canada

📋 Description

• Ensure accurate, timely payroll; 99% deadlines and 99.5% accuracy.
• Own Zendesk queue; respond within 24 hours; identify root causes.
• Lead SOPs and internal resources; optimize docs across teams.
• Provide cross-team training and mentorship; foster learning.
• Proactive decisions; propose solutions with broad operational impact.
• Deliver global client support and stakeholder management.

🎯 Requirements

• Experience: Several years in regional or global payroll operations.
• Leadership: Hands-off leadership style; empower teams.
• Technical Skills: SAP, Excel, Google Sheets.
• Problem Solving: Analytical mindset; strong problem solving abilities.
• Adaptability: Thrive in dynamic, international environment.
• Language Skills: Fluent in English.

🎁 Benefits

• work from anywhere
• flexible paid time off
• flexible working hours (async)
• 16 weeks paid parental leave
• mental health support services
• stock options