Related skills
onboarding microsoft office greenhouse adp workforce now ticketing system📋 Description
- Handle lower-complexity payroll-related requests
- Review incoming payroll tickets for direct resolution or escalation
- Ensure tickets contain complete information before moving forward
- Follow up on missing details or approvals needed
- Maintain clear updates in the ticketing system on status and next steps
- Support payroll-related onboarding for Canada and U.S. hires
🎯 Requirements
- 2+ years of experience in payroll support, payroll operations, service desk coordination, admin ops, or similar
- Strong organizational skills and attention to detail
- Experience managing high-volume requests in a fast-paced environment
- Strong written and verbal communication skills
- Ability to follow established processes and escalate issues appropriately
- Proficiency with Microsoft Office and ability to learn new systems
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