Related skills
compliance google sheets excel pivot tables vlookup📋 Description
- Run end-to-end payrolls for enterprise clients with complex needs.
- Own client relationships and build confidence in our service.
- Identify improvements and implement changes in processes.
- Support sales as a payroll expert to explain how our bureau works.
- Collaborate with teams across Sona (Implementation, Product, CS, Support).
- Monitor KPIs, SLAs and compliance to deliver high-quality service.
🎯 Requirements
- Solid UK payroll processing experience (bureau/outsourced)
- Strong attention to detail with numbers
- Excel/Google Sheets skills: VLOOKUP, Pivot Tables, SUM, CONCATENATE
- Excellent communication and customer trust
- Proactive, solutions-driven mindset
- Ownership mindset: act today
🎁 Benefits
- Remote first (UK based). Travel to London/customers monthly
- Share options
- 35 days annual leave (25 + 10 flexible)
- Extra day of leave per year of service
- Pension contributions matched up to 5%
- Comprehensive health insurance
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