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business development account management customer success healthcare kpis📋 Description
- Own strategy and growth for key health plan partners.
- Lead Payor Partnership Managers; provide tools and guidance.
- Own contract strategy and renewals to optimize partnerships.
- Represent health plan needs to Equip (product, operations, care).
- Deepen health plan satisfaction; identify expansion opportunities.
- Prepare client meeting agendas and reports using data.
🎯 Requirements
- 5+ years in Account/Client Management, Customer Success, or BD in Healthcare (MCOs preferred)
- 2+ years people management; coaching teams to targets
- Proven record growing a book of business sustainably
- Experience owning multiple concurrent relationships with a diverse client base
- Strong interpersonal skills; navigate complex orgs; represent the Payor-Client
- Analytical abilities to generate program KPIs and insights
🎁 Benefits
- Flex PTO (3-5 wks/yr) + 11 paid holidays
- Generous parental leave
- Medical, Dental, Vision, Life & AD&D insurance
- Employee premiums covered by Equip (substantial portion)
- Spring Health employer-paid mental health benefit
- 5 free therapy & 5 coaching sessions per year for you and dependents
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