Related skills
scrum agile ai rest api integration📋 Description
- Lead and manage tech & AI projects from discovery to implementation.
- Oversee Omnichannel migration with zero service disruption.
- Collaborate with Product, Engineering, Data, and Operations teams.
- Communicate milestones, risks, and ROI to leadership.
- Define KPIs and monitor CX impact (AI deflection, sentiment).
🎯 Requirements
- 4+ years leading complex tech projects in enterprise environments.
- Deep understanding of integration solutions and REST API.
- Translate business requirements into actionable technical solutions.
- Strong Agile/Scrum experience and leading ceremonies.
- Detail-oriented with risk assessment focus.
- Proficient English and Hebrew communication.
🎁 Benefits
- Experience with AI-focused projects (Agentic/Generative AI).
- Omnichannel migrations with platforms like NICE CXone, Salesforce, Oracle, Zendesk, or Genesys.
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