About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Payoneer isseekinga highly motivated and detail-oriented

RFI Analyst (Request for Information)
to join our Compliance Operations Department. This role is critical to ensure our adherence to global regulatory requirements andmaintainingstrong, trusted relationships with our extensive network of banking and payment providers worldwide.

As an RFI Analyst, you will conduct

in-depth risk analyses and investigations
, draw actionable conclusions from complex datasets and user behaviour, and clearly communicate findings to both internal and external stakeholders. You will serve as a critical link between Payoneer and its partners, providing timely, accurate, and well-documented responses that reflect our commitment to

excellence, integrity, and operational efficiency
.

What You’ll Be Investing Your Time On

Act as a trusted liaison with global banking and payment partners, delivering
clear,
accurate
, and
timely
RFI responses
.
Perform
risk investigations
,
leveraging
multiple data sources and behavioural patterns to
identify
suspicious activity, prevent fraud, and support regulatory compliance.
Collaborate with
cross-functional teams
(Legal, Compliance, Product, Operations, Risk, and others) to ensure high-quality investigations and effective case resolution.
Drive operational excellence by adhering to
strict SLA requirements
, ensuring
timely
handling of cases, and contributing to backlog reduction.
Escalate high-risk cases and provide well-reasoned recommendations to senior management and relevant stakeholders.
Maintain rigorous documentation standards and produce
detailed reports and analyses
for both internal use and submission to external parties.
Support process improvements within the RFI domain,
identifying
opportunities to streamline workflows, enhance knowledge-sharing, and strengthen compliance practices.

Have you done this kind of stuff?

2- 5 years of prior experience in Banking, Compliance, or Risk Operations is a must
Fluent English (written and spoken) – ability to draft precise and professional communications.
Strong analytical and problem-solving skills, with proven ability to interpret data and identify risks
Exceptional attention to detail combined with the ability to manage multiple priorities in a dynamic environment
A team player with excellent collaboration skills, who can also work independently with minimal supervision
Flexible attitude and ability to adapt quickly to evolving requirements and regulatory demands
Bachelor’s Degree
Familiarity with SQL (advantage)

The Payoneer Ways of Working

Act as our customer’s partner on the inside

Learning what they need and creating what will help them go further.

Do it. Own it.

Being fearlessly accountable in everything we do.

Continuously improve

Always striving for a higher standard than our last.

Build each other up

Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

RFI Risk Analyst

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