Inside Sales Manager

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role Summary

Location: Sao Paulo, Brazil

Hybrid

Contract

As an Inside Sales Manager, you will play a key role in educating, onboarding, and driving early success for newly acquired customers. Payoneer is looking for a highly talented professional to help millions of SMBs and professional businesses across LATAM get paid globally through Payoneer’s fast, flexible, secure, and low-cost solutions.

In this dynamic sales role, you will be responsible for increasing business adoption and market penetration by prospecting, qualifying, and recruiting small and mid-sized clients onto the Payoneer platform. The ideal candidate is comfortable working in a fast-paced, high-energy environment, is highly adaptable, and thrives amidst ambiguity.

To succeed in this role, you should bring a strong background in both business development and account management, enabling you to build strong engagement with key stakeholders. You must also be a self-starter, capable of developing and executing a territory coverage plan effectively.

This position offers the opportunity to contribute with innovative ideas and strategic approaches in a competitive and ever-evolving business landscape.

What you'll do:

• Answer inbound inquiries from small businesses looking to integrate Payoneer solutions driven by organic traffic or through resellers
• Educate customer on the functionality, benefits, and value of Payoneer products by becoming Payoneer Product Expert (PPE)
• Implement a consultative approach to fully understand the business’s needs
• Identify and recommend additional products to help the business maximize Payoneer's value
• Develop exceptional relationships with customers by building rapport and developing trust
• Support customers through the onboarding process, including assistance with basic guided walkthrough of Payoneer's platform
• Manage multiple channels of communication in a high-volume environment
• Collect and share voice of customer with stakeholders
• Collaborate with the sales & reseller channel for inputs and provide updates to relevant stakeholders
• Draft various business reports

Who you are:

• 3-5 years of experience in, service and/or solution Sales (or Post Sales), Account Management experience, especially in payments, ecommerce or managing enterprise segment in IT, ERPs or Consulting
• Track record of meeting and exceeding business established goals
• Experience in leading complex negotiations with CXOs of large and enterprise accounts
• Ability to drive operational excellence through innovative initiatives

Not a must but a great advantage:

• Experience managing Post Sales, Onboarding or Engagement experience for B2B customers
• Experience in the Payments and Banking industry
• Familiarity with the B2B and Enterprise Customer Segment
• Experience with direct sales for small businesses engaged in cross border trade
• Experience with data analytics & BI tools

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