Related skills
crm payments fintech banking credit cards๐ Description
- Lead and scale a high-volume inbound sales operation for micro-business clients
- Oversee daily activities: cold calling, warm leads, follow-ups, cross-selling
- Design and optimize sales scripts, call flows, and outreach strategies
- Drive sales of fintech products and services like credit cards and payments
- Set clear targets, KPIs, and ensure consistent achievement
- Monitor global teams' OKRs, productivity, call quality, and revenue
๐ฏ Requirements
- 3+ years of experience managing sales teams in Banking, Fintech, Financial services, Call center/tele sales environments
- Proven experience managing large-scale, high-volume inbound sales teams
- Strong understanding of micro-business customers and their financial needs
- Demonstrated success in cross-selling and upselling financial products
- Experience working with CRM systems, dialers, and sales analytics tools
- Strong leadership, coaching, and people-management skills
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