Related skills
excel powerpoint word ms outlook ecm📋 Description
- Monitoring payments case queue to meet SLAs.
- Data-entry for payment processing (booking funds, scheduling payments).
- Timely actioning tasks from manual reporting.
- Input information into ECM and GlobalPay+ as actions occur.
- Maintain relationships with Operations, Support, Dealing, RM and AM teams.
- Focus on goals, achieve KPIs and maintain high quality.
- Cross-skill to assist other teams with live client communication.
🎯 Requirements
- Data processing experience with high attention to detail.
- Experience in a client-facing role within financial services.
- Track record of meeting and exceeding targets under tight deadlines.
- Strong leadership, communication, and relationship-building skills.
- Proactive in identifying development needs and pursuing growth opportunities.
- Skilled at influencing outcomes and solving problems innovatively.
- Highly motivated, team-oriented, and results-driven.
- Effective time management and organizational skills.
🎁 Benefits
- Great career growth and development opportunities in a global organization
- A flexible approach to work (6-10 days per month in the office)
- Generous insurance (health, disability, life)
- Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
- Work from abroad 60 days per year
- 3 wellness days per year
- Paid volunteering opportunities (5 days per year)
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