Related skills
upselling onboarding client relationships pre-sales cross-selling📋 Description
- Develop and maintain relationships with clients for Shift’s payments platform.
- Provide tailored pre-sales and post-sales technical advice.
- Lead end-to-end client onboarding of Shift’s payments tech.
- Promote product adoption with upselling and cross-selling opportunities.
- Manage payment-related incidents with clear client communication.
- Support change management and relay client feedback to product.
🎯 Requirements
- Experience delivering client-focused technical solutions on payments platforms
- Strong client relationship management and communication skills
- Knowledge of AML/CTF obligations and payment SLAs
- Experience with pre-sales and post-sales technical guidance
- Experience onboarding and implementing payment systems
- Ability to coordinate with product and engineering teams
🎁 Benefits
- Collaborative, flat-structure teams
- Regular all-hands to share roadmap and strategy
- Flexible work policy with North Sydney base
- 26 weeks paid parental leave
- Varied, collaborative office spaces
- Wellbeing and financial security benefits
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