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Full time
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Related skills
salesforce ai tools stripeπ Description
- Be the external voice to Pros on payments issues.
- Communicate clearly; handle difficult conversations.
- Investigate high-risk accounts and transactions.
- Share insights with risk, product, eng, and success teams.
- Troubleshoot technical payment errors.
- Collaborate with Risk on high-risk activity.
π― Requirements
- 1-2 years in customer support, account mgmt, or sales.
- Experience with Salesforce.
- Experience with Stripe or other merchant providers.
- Tech support experience preferred.
- Bachelor's degree preferred.
- Experience using AI tools to improve quality.
π Benefits
- Paid holidays and flexible, take-it-as-you-need-it PTO.
- Culture of innovation that welcomes big ideas.
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