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mysql confluence payment systems ms sql jira service desk📋 Description
- Act as technical escalation point for client issues.
- Ensure software and payment hardware are provisioned for high performance.
- Represent Accesso on incidents and coordinate internal/external communications.
- Lead or assist with payment boarding and service configuration.
- Deliver the client experience and feedback to dev/product teams.
- Liaise with global partners to resolve issues and maintain service continuity.
🎯 Requirements
- Payment industry experience.
- Understanding of POS payment systems.
- Card Present / EMV knowledge.
- E-commerce payments experience.
- Understanding of alternative payments.
- Terminal management and troubleshooting.
🎁 Benefits
- 4 weeks paid time off
- 8 hours paid Volunteer Time Off
- Inclusive family benefits with $5,000 toward surrogacy/adoption/fertility
- Four weeks paid parental leave
- Employer-provided medical insurance options
- Flexible work schedule around core hours
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