Payment Processing Assistant (Afternoon shift)

📋 Description

• Facilitate identification and resolution of inquiries on payment transactions.
• Build and maintain relationships with stakeholders to meet SLAs/KPIs.
• Manage investigations and resolutions aligned with client expectations.
• Monitor queues to ensure processing within service levels.
• Afternoon shift: 1:30 pm–10 pm, Mon–Fri; fixed-term 12 months.

🎯 Requirements

• Bachelor’s degree or final year student.
• Strong attention to detail and proactive.
• Able to learn quickly in a high-volume, fast-paced environment.
• Proficiency in Microsoft Office.
• Fluent in English (written and verbal).
• Right to work in Lithuania; visa sponsorship not available.

🎁 Benefits

• Market competitive monthly gross salary of 1,383–2,050 EUR.
• Great career growth and development opportunities in a global organization.
• Flexible work: 8–10 days per month in the office.
• Generous health, disability, and life insurance.
• Paid holidays and leave policies for life events.
• Work from abroad 60 days per year.